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Namas Industries

Namas industries is providing SaaS platforms to economize consumers. 

Fillz is a loyalty program platform offered by Namas Industries that rewards customers with cashback and discounts on assets. The rewards are provided directly by Namas Industries private limited and are not affiliated with the companies that hold the assets. It’s important to note that all cashback and discounts are subject to terms and conditions set by Namas Industries. The program aims to incentivize customers to continue doing business with Namas Industries by offering them discounts and rewards for their loyalty.Customers using Fillz, can pre-book, use, gift, or resell the assets listed on the platform. To ensure proper usage of the assets, only the end user will receive the asset confirmation. This eliminates the possibility of usage faults and ensures that the assets are used by the intended recipient.

Anyone above the age of 18 is allowed to use our services.

Yes,The minimum ticket size will vary.

Yes, There will be limits for all & it will be mentioned with the item.

With Safety,

Technically- our payment gateway partners are using secured encryption technology to secure your payments.

Market wise- Most of the platforms ensures to provide a term stating ” Market-Risk” but here we are not mentioning the same as we are here to serve our customers and we will ensure a risk-free Market.

We at Namas Industries are committed to creating a positive and fair environment for all of our stakeholders. In order to ensure that any disputes or concerns that may arise are addressed in a timely and unbiased manner, we have appointed a third party grievance officer.

connect with our grievance officer at     dgo@namasindustries.in

We source items using a 100-factor checklist to offer our customers the best ever opportunities and to ensure a risk-free purchase. we use multiple third-party valuator to assist for the same.

To know your approximate market value of the purchase you could use any aggregator platforms which are available in the market.

At Namas Industries, we take pride in the quality of our products and the partnerships that we have established to bring them to you.

We are committed to being transparent with our customers and providing all the necessary information about the products and services we offer. However, in order to maintain the quality and reputation of our collaborating partners, we have a policy of not disclosing their names publicly.

We understand that you may have concerns about the rates or terms of our products and services, and we assure you that we are committed to providing the best value possible while also ensuring that our collaborating partners are treated with the respect and consideration they deserve.

We understand that you have many options to choose from and appreciate your interest in our services.

We believe that our platform offers several benefits that make it a great choice for our customers. First and foremost, we are committed to providing the best products and services that are available in the market. We carefully select our collaborating partners based on their reputation and ability to deliver high-quality products and services.

In addition, we understand that the market can be uncertain at times, and we are here to help our customers navigate these challenges. We offer a range of services and resources to support our customers and ensure that they get the most value from our platform in any situation.

Yes,We are glad to hear that you are considering purchasing as a group.We understand that it can be more convenient and cost-effective to purchase our products or services as a group.

However, for the sake of efficiency and to ensure that all necessary authorization and communication is handled smoothly, we will need to work with just one primary contact from your group.

We are happy to accommodate your request and will do our best to confirm your booking at the time you have requested. However, please note that all bookings are subject to availability and we may not always be able to honor specific time requests.

If the time you have requested is not available, we will do our best to offer you an alternative time that is convenient for you. We appreciate your understanding and apologize for any inconvenience this may cause.

We charge a fee of 2% on every purchase made through our platform, as well as a fee of 6% on any profits that you make from reselling our products. These fees help us to maintain and improve our platform and to provide the best possible service to our customers.

Please note that other applicable local taxes and transactional charges may also apply, depending on the product and the country where the transaction takes place. We will provide you with a detailed breakdown of all fees and charges before you complete your purchase so that you have a clear understanding of the total cost.

We are seeking official valid ID cards as a part of our standard procedure for validating our customers. This is an important step that helps us ensure the efficiency and security of our operations. By verifying the identity of our customers, we can better serve you and protect against potential fraudulent activity.

We understand that this may be an inconvenience for you, and we apologize for any inconvenience this may cause. However, we hope you understand that this is an important measure that we take to ensure the safety and security of our customers and our business.

After you make a purchase with us, there are several options available to you. You are welcome to explore and enjoy the items that you have purchased at any time. You can also gift the items to someone else if you choose.

In addition, you have the option to resell the items either on your own or through our reselling service. If you choose to use our reselling service, we will handle the sale of the items on your behalf and provide you with maximum return on investment (ROI),expect to receive between 40% to 60% within peak time.

To use or update your product, simply send a request by email or contact one of our executives. Our team will be happy to assist you with any questions or concerns you may have about using or updating your product.

In addition, we will be contacting our customers on a regular basis with reselling opportunities and see if they need any assistance. We are committed to providing our customers with the best possible support and are here to help you get the most value from your purchase.

If you need to cancel your purchase for any reason, you can do so by contacting one of our executives or sending an email to our customer service team. We will be happy to assist you with canceling your purchase and will do our best to accommodate your request.

Please note that our cancellation policy may vary depending on the product or service that you have purchased and the stage of the purchase process that you are in.

If you need to request a refund for any reason, we will be happy to assist you. However, please note that our refund policy may vary depending on the product or service that you have purchased and the stage of the purchase process that you are in. In general, we do not offer monetary refunds, but we may be able to offer other forms of compensation or credit that can be used towards future purchases in our platform or our partners.

Our reselling service allows you to sell the products or services back to us at a later date. We use our extensive experience in the market and past metrics to assess the potential opportunity of the products or services and arrange the resale on your behalf. You can expect to receive a return on investment (ROI) of 40% average(Peak Time).

Using our reselling service is a convenient and hassle-free way to sell your products or services without having to do the work of finding buyers and negotiating prices yourself. We handle all of the details of the resale process and provide you with a fair and competitive ROI.

You are welcome to hold onto your assets for as long as you wish. However, our priority or default policy is to try to resell the product within 12 months of the original purchase or during the next peak season. This allows us to maintain a healthy inventory and ensure that our customers are able to access the latest and most in-demand products and services.

If you do decide to hold onto your assets for longer than 12 months, we will do our best to accommodate your request.

Yes,In order to ensure efficient working and keep our records up-to-date, we request that you notify us of any changes to your personal or contact information. This includes changes to your name, address, phone number, email address, or any other relevant details.

You can update your details by contacting one of our executives or sending an email to our customer service team. We will be happy to assist you with updating your information and ensure that our records are accurate and current.

In addition to the product you have purchased, we also offer a range of auxiliary products or services for free that may be of interest to you. These additional products or services are related to the product you have purchased and can help you get the most value out of your purchase.

You will find a list of these auxiliary products or services listed with or after your purchase. We encourage you to review this list and consider taking advantage of these additional products or services to enhance your experience with our company.

Please note that the benefits of these auxiliary products or services increase with the number of purchases made. The more you purchase, the more value you will receive.

we have a commitment to our customers and strive to provide the best possible experience. In the event that a trip is cancelled on the same day that it is scheduled, we will conduct an internal inquiry into the incident and work to rearrange your trip for a later date.

Please contact one of our executives or send an email to our customer service team to request a rearrangement of your trip. We will do our best to accommodate your request and ensure that you are able to reschedule your trip at a convenient time.

Sorted ?

Its alright kindly mail us your query.

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